Terms & Conditions


Welcome to Kokkachi. By accessing www.kokkachi.com and its related websites, services, or tools (Collectively referred to as “KOKKACHI”) you are agreeing to the following terms, including those available by hyperlink, which are designed to make sure that Kokkachi works for everyone. Kokkachi is provided to you by Kokkachi.com, Kokkachi Pets, Kallurutty PO 673582 registered in Calicut, Kerala. These Terms of Use constitute a legally binding agreement between you and Kokkachi.com and are effective as of 21 October 2021 for current users, and upon acceptance for new users. You accept these Terms of Use by clicking the “Create an Account” button when registering a Kokkachi account and by otherwise accessing Kokkachi, including posting an ad; or as otherwise indicated on Kokkachi. You can find the old (link – Terms of Use here).

Using Kokkachi

As a condition of your use of Kokkachi you agree that you will not:

1, violate any laws;

2, post any threatening, abusive, defamatory, obscene or indecent material;

3, post or otherwise communicate any false or misleading material or message of any kind;

4, infringe any third-party right;

5, distribute spam, chain letters, or promote pyramid schemes;

6, distribute viruses or any other technologies that may harm Kokkachi or the interests or property of Kokkachi users;

7, impose or contribute to imposing an unreasonable load on our infrastructure or interfere with the proper working of Kokkachi;

8, copy, modify, or distribute any other person’s content without their consent;

9, use any robot spider, scraper or other automated means to access Kokkachi and collect content for any purpose without our express written permission;

10, harvest or otherwise collect information about others, including email addresses, without their consent;

11, copy, modify or distribute rights or content from Kokkachi or Kokkachi’s copyrights and trademarks;

12, harvest or otherwise collect information about users, including email addresses, without their consent;

13, bypass measures used to prevent or restrict access to Kokkachi;

14, sell any counterfeit items or otherwise infringe the copyright, trademark or other rights of third parties.


You are solely responsible for all information that you submit to Kokkachi and any consequences that may result from your post. We reserve the right at our discretion to refuse or delete content that we believe is inappropriate or breaches the above terms. We also reserve the right at our discretion to restrict a user’s usage of Kokkachi either temporarily or permanently or refuse a user’s registration. If we believe that you are breaching these Terms of Use in any way and/or behaving suspiciously on Kokkachi, we may, at our discretion, inform other Kokkachi users that have been in contact with you and recommend that they exercise caution.

Abusing Kokkachi

Kokkachi and the Kokkachi community work together to keep Kokkachi working properly and the community safe. Please report problems, offensive content and policy breach to us using the reporting system.

Without limiting other remedies, we may issue warnings, limit or terminate our service, remove hosted content and take technical and legal steps to keep users off Kokkachi if we think that they are creating problems, infringing the rights of third parties or acting inconsistently with the letter or spirit of our policies (including, without limitation, circumventing temporary or permanent suspensions or harassing the Kokkachi employees or other users). However, whether we decide to take any of these steps, remove hosted content or keep a user off Kokkachi or not, we do not have any obligation to monitor the information transmitted or stored on Kokkachi and we do not accept any liability for unauthorised or unlawful content on Kokkachi or use of Kokkachi by users.

Fees and Services

Using Kokkachi is free of charge for listing the ads or posts. If the service you use incurs a fee, you’ll be able to review and accept terms that will be disclosed at the time you post your ad. Our fees are quoted in Indian Rupees, and we may change them from time to time. We’ll notify you of changes to our fee policy by posting such changes on Kokkachi. We may choose to temporarily change our fees for promotional events or new services; these changes are effective when we announce the promotional event or new service.

You are responsible for paying the Kokkachi fees when they’re due. If you don’t, without prejudice to any other right or remedy we may be entitled to under these Terms of Use or by law, we may limit your ability to use the services. If your payment method fails or your account is past due, we may collect fees owed using other collection mechanisms.

  • You acknowledge that your ads may be deleted from Kokkachi in case we believe these Terms of Use, including our Posting Rules, are breached, either directly or indirectly. In case you would have paid a fee for the display of such an ad, you may be entitled to a refund of such fee. 

Display and placement of user ads

We strive to create a community where users can find what they are looking for. Therefore, the appearance or placement of ads in search and browse results will depend on a variety of factors, including, but not limited to:

  • users’ location and search query/category selected;
  • adverts’ category, content, location and date published; and
  • if the ad has a paid-for promotion


Kokkachi contains content from us, you, and other users. Kokkachi is protected by copyright laws. The content displayed on or via Kokkachi is protected as a collective work and/or compilation, according to copyright laws. You agree not to copy, distribute or modify content from Kokkachi without our express written consent. You may not disassemble or decompile, reverse engineer or otherwise attempt to discover any source code contained in Kokkachi. Without limiting the foregoing, you agree not to reproduce, copy, sell, resell, or exploit for any purposes any aspect of Kokkachi (other than your content). 

Kokkachi is not responsible for the accuracy of any third party supplied supplemental data. You continue to be responsible for ensuring that your ads are accurate, do not include misleading information and fully comply with these Terms of Use. If you notice inaccuracies in this data after your ad appears on the site please get in touch with us.


Do not post content that infringes the rights of third parties. If a legal representative of the entitled party reports this to us in the correct manner, products infringing on intellectual property rights will be removed by Kokkachi.

Reporting an infringement:

To participate in the Notice of Infringement Programme, you only need to email it to Kokkachi at info@kokkachi.com. You can use this email to report advertisements that may infringe on your property rights. 


If you have a dispute with one or more Kokkachi users, you release us from any claims, demands and damages (actual and consequential) of every kind and nature, known or unknown, arising out of or in any way connected with such disputes.

Data Protection and Privacy

By using Kokkachi, you agree to the collection, transfer, storage and use of your personal information by the Kokkachi server located in India. 

As part of the services, Kokkachi has access to various information about users, including personal data. This includes information that users submit to Kokkachi as part of the services (such as contact information or item descriptions) as well as information that is generated by the provision and processing of the services (such as ratings, or communication).

Via Kokkachi.com and its related websites, services or tools, you receive information that is necessary for the processing of transactions (in particular, the contact information of the other user involved in a transaction) as well as aggregated information on the performance and analysis of your ads, which are partly related to the data of other users of the services (such as the number of impressions of an ad, conversion rate or return rate).

Kokkachi only shares information about users with third parties if this is necessary for the provision of the services or if Kokkachi is legally or contractually entitled to do so.

Upon expiry of these Terms of Use, we will delete the information you provided, or which was generated through your use of the services from your Kokkachi account. 

Resolution of disputes

If a dispute arises between you and Kokkachi, we strongly encourage you to first contact us directly to seek a resolution by emailing info@kokkachi.com. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures.